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BUS M426 Sales Management

Course Research Guide for BUS M426 Sales Management

Article Databases

Searching article databases

You can search article databases for news and research about your industry, company, or market research.  Combine keywords and short phrases with the word "AND" to search for those words and phrases within articles. If searching for a phrase place the phrase between quotes.

Examples:

  • Industry Search: restaurants AND "profit margin"
  • Company Search: Starbucks AND "public relations"
  • Market Research Search: teenagers AND coffee

You can use "OR" to search for related terms. For example: "profit margin" AND ("Fast Food" OR "Quick Service") will look for articles what mention "profit margin" in fast food or quick service restaurants.

Finding Trade Journals

Trade publications exist to provide current information to people within an industry or profession. Use keywords to search for relevant articles (for example: "footwear manufacturing" AND operations). You can also search these databases using NAICS codes.

Suggested keywords to get started

General Search Terms

B2B - Business-to-Business

B2C - Business-to-Consumer

sales

sales channels

marketing

marketing channels

target market

 

Better Sales Training

Sales training

 

Targeting Generation Z

Generation Z

iGeneration (alternative name for Generation Z)

digital natives

personalization

omnichannel sales

social marketing

 

Targeting Millennials with Tech-Savvy Experiences

Millennials

Generation Y (alternative name for Millennials)

Digital natives

Personalization

Omnichannel sales

Social marketing

Early adopters

Shopping experience

Digital experience / digital touchpoint

UX (user experience)

UX Design

 

Rise in Voice Marketing and the Impact of Virtual Reality (avoid AI) 

Voice marketing

Voice assistants

Voice search

Siri, Alexa, Google Assist

Personalized shopping

Virtual selling

Virtual reality

Customer experience

Immersive

 

User generated content and social channels (avoid AI)  

User-generated

Influencers

Influencer marketing

Customer reviews

Bloggers

Youtubers

TikTok, YouTube, Instagram, etc.

Advertising placement

Social media

Social channels

Videos

Podcasts

 

Remote Sales / Virtual Selling and Account Based Marketing  

Remote sales

Virtual sales

Digital selling

Digital channel

Consultative selling

Negotiations

Virtual demonstrations

Account-based marketing

Target accounts

Customer relationship management (CRM)

 

Less Technical Work, More Content and Hire Creative Fire  

AI (artificial intelligence)

Workflow automation

Brand

Branding

Brand recognition

Intellectual property

 

Data Driven B2B Selling  

Hyperautomation

Sales analytics

Business intelligence

Machine learning

Large language models (LLM)

AI (artificial intelligence)

Data mining

Sales automation

Lead generation

Virtual selling

Digital commerce